• Q: How do I know my size?
  A: Each product page includes a detailed size chart. We recommend checking measurements before placing your order.

• Q: Are your fabrics really premium?
  A: Yes. We use high-quality fabrics and precision printing techniques to ensure durability, comfort, and long-lasting style.

• Q: Do you restock sold-out items?
  A: Some designs are limited drops, while others may be restocked. Keep an eye on our store or sign up for alerts.

• Q: How long does delivery take?
  A: Orders are usually dispatched within 24–48 hours. Delivery times vary by location but typically range from 5–10 business days.

• Q: Do you offer international shipping?
  A: Currently, we do not offer international shipping. We deliver only within India. Shipping costs and delivery times may vary depending on your location within the country.

• Q: Can I track my order?
  A: Absolutely. Once your order is shipped, you’ll receive a tracking link via email or SMS.

• Q: What is your return policy?
  A: Returns are accepted within 5 days of delivery, provided items are unused, unwashed, and in original packaging.

• Q: Do you offer refunds?
  A: We do not issue refunds to the original payment method. Instead, store credit is provided via a digital gift card valid for 6 months.

• Q: How do I initiate a return?
  A: Email us at looneyyco@gmail.com with your Order Number and reason for return. If eligible, we’ll share instructions.

• Q: How long does it take to receive store credit?
  A: Once we receive and inspect the item, store credit will be issued via email within 5–7 business days.

• Q: What if my item is damaged?
  A: You must provide a proper unboxing video as proof. Without this, we cannot accept the return or issue credit.

• Q: What if the size or fit isn’t right?
  A: You can request a return within 5 days by emailing us with your Order ID and Product Name. Store credit will be issued to reorder the correct size or another item.

• Q: Do you offer exchanges?
  A: No, we don’t offer direct exchanges. Instead, you’ll receive store credit to purchase a different size or product.

• Q: What payment methods do you accept?
  A: We accept major credit/debit cards, UPI, net banking, and wallet payments.

• Q: Is Cash on Delivery available?
  A: Yes, COD is available in select regions.

• Q: How can I reach support?
  A: You can contact us via email or live chat. Our team is available Monday–Saturday, 9 AM–6 PM IST.

• Q: Do you respond quickly?
  A: Yes, we pride ourselves on excellent service. Most queries are resolved within 24 hours.